Does Norse Atlantic Airways Have Online Check-Ins?
Traveling with Norse Atlantic Airways offers a budget-friendly way to cross the Atlantic, but many passengers wonder about the airline’s check-in process—particularly if online check-in is available. Based on both official airline information and actual traveler experiences, the answer is yes, Norse Atlantic Airways does offer online check-in, but with certain conditions and limitations that passengers should be aware of.
Norse Atlantic Airways allows online check-in through its website beginning 24 hours before your flight’s scheduled departure, and it closes approximately 2 hours before takeoff. This can be accessed easily via the “Manage My Booking” or “Your Trips” section on their official website. However, one major detail to know is that not all passengers are eligible for online check-in. If you're traveling on an Economy Light fare, need to show a visa, are flying with infants, or require special assistance, you will not be able to use online check-in and must instead complete the process at the airport.
In practice, many travelers have shared that they were unable to complete check-in online, even when they met eligibility requirements. Numerous online reviews and forums highlight the lack of a mobile app, frequent technical issues, and limited online functionality. Several passengers reported that although online check-in was technically available, they were still directed to check in at the airport counter, often waiting in line for extended periods. For example, one traveler noted that the check-in process at JFK opened late and took over two hours due to staffing delays. Others mentioned that Norse staff would not accept digital boarding passes in some airports, requiring them to print paper passes at the counter or kiosk.
On the positive side, passengers who purchased Premium Economy tickets or upgraded to priority services found the check-in process smoother and faster. The priority queue helped minimize wait times, and staff members were generally helpful once the desk opened. Some travelers recommended arriving at least 3 hours before departure, particularly when flying out of busy hubs like London Gatwick or New York JFK, where long lines are common.
Another drawback reported by travelers is the lack of real-time support, such as a dedicated customer service phone number, which can be frustrating if you face issues during the check-in process. The airline primarily relies on its website's help center, email support, and social media for customer communication.
In summary, Norse Atlantic Airways does offer online check-in, typically opening 24 hours before your flight. However, it comes with limitations and may not be reliable for all travelers. If you are eligible, it's worth attempting to check in online to save time, but be prepared to check in at the airport if needed. To avoid last-minute stress, arrive early, bring printed copies of travel documents, and confirm check-in policies for your specific route.
Final Verdict: Online check-in is available in theory—but not always in practice. Plan ahead, arrive early, and consider booking priority service if a smooth airport experience is important to you.